Customer Reviews

Thank you very much!! The baskets were delivered today, the baskets look beautiful, our clients are already calling to say thank you and how lovely the gift baskets are!  Thank you for all you hard work and Merry Christmas to you all!  Looking forward to ordering future baskets!!! Cindy @ Dentons 12/2021

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You have been so wonderful to work with, I wouldn’t hesitate to recommend you to others and use you again in the future! Melanie @ RBC 10/2021

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Just wanted to say thank you for your services, the gift basket you made was very nice! Also you made the ordering process very easy, and the delivery included was really handy! Tracey @ Deerfoot City Optometry 10/2021

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I just wanted to send a HUGE thank you for putting together the most amazing basket for my family. My brother wanted me to pass on that he appreciated the boys dropping off the basket. It came at the most perfect time, it brought a bit of sunshine to a very sad day. Claudia 08/2021

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Love you guys!  Birthday beer bucket arrived this morning – beautifully packaged!  Fabulous service and wonderful product!  Thanks again 😊 Sharon @ Triway Services 07/2021

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WOW!!! The gift totes were amazing! I received many appreciative, and complimentary, comments from my team mates.  The presentation was amazing, the treats were perfect and the delivery was on schedule.  I cannot thank you enough. I really appreciate how accommodating and flexible you have been.  Thank you!! I’ll also write a great review and refer you to others. Joyce @ ARC Resources 05/2021

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Hi Shayla, I just wanted to extend a big thanks to you and your team for doing such a great job on the gift baskets and getting them all delivered. My team has felt very spoiled and all their reviews are excellent! We will certainly keep your business in mind for future events.  Megan @ Associated Engineering 04/2021

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Just thought I would let you know how much this basket was appreciated. This is message I just received from my 80 year old aunt:  Pat & Brian, you have no idea how much I have enjoyed my Birthday Basket!! With Covid & all... I started losing weight, for me, not good. So I have indulged myself in all those goodies and it is helping!!!!  Good timing and thank you so much!! Pat 12/2020

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I would like to say thank you for the lovely basket you prepared for my dear friend Rose. Rose and family were ecstatic with all the goodies, she said there is so much to chose from. Her little girl grabbed the teddy bear lol! Margaret 10/2020

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We wanted to thank you. Our customer was very pleased with the gift you created. Thank you very much, Vanessa @ Kubitz Law 6/2020
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He loved it and it's a gorgeous gift basket. I appreciate the time and effort put into it. I look forward to ordering again in the future. Thank you so much, Emma 5/20
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Thank you so much! for doing the Easter box for my grandson. It was amazing and he thought so too. You did great job. Well worth it. Much appreciated. Barbara D. 04/2020
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Hi Terry! Thanks so much for your delivery of the gift basket to my daughter Keltie. She was surprised and so pleased with the goodies inside. Your business is especially appreciated in these times when families can’t get together. Regards, Moira. 04/2020
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Once again, you did it! Thank you, thank you, thank you! My mom was feeling so lonely and left out. She has been so isolated and we couldn't do anything about it. The gift basket we ordered was perfect for her. It really helped cheer her up. Sincerely your customer for life...Sue N. March 2020
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I wanted to let you know how much we appreciated your service. It has been so difficult with all the Covid issues for our family. You helped us out by sending out some great gift baskets to our family members so that they could celebrate Easter even though we were unable to get together. Everyone was tickled pink! They loved their gifts and we had some great phone conversations talking about all the goodies that were in each gift. Thank you! Bill and Evelyn G.
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Well we made it through Christmas! Thank you for all your help and assistance. The gifts turned out to be so well received. Everyone had such a good time. Looking forward to our next group event! Baskets will be ordered again for sure! Michelle A. 01/2020
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I took over the position of ordering all of the gift baskets for our customers in Calgary, Edmonton, Toronto and various locations in the USA. It was a daunting task with so many details to look after. Your assistance and guidance was so helpful and appreciated. You made it easy for me and I am grateful because it all happened without any issues. We got so many compliments and so I thought it only fair that I let you know. I really hope we get to work together again next November. Rebecca L. 12/2019
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I've been meaning to do this for some time now. I wanted to thank you for helping me with my unusual gifting problem. You made it work! It was a job well done by you. A big thank you to you! Glenda G. 08/2019
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Brandon here, just a quick note to let you know we are grateful for your helpful service. Much appreciated. May 2019
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You are amazing! Thank you T ! - Alfie 12/2018
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From New Zealand - Merry Christmas!!! Thank you for sending Christmas cheer to my family in Canada! - Rene 2018
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Once again Terry I came to you for help with my gift giving issues for my family that I could be struggling with each Christmas, but no, you have made so simple for me. I got many thanks from each of them that I am now passing along to you. The special one for Penny was outstanding! You made a tough season for her so much better. With the greatest appreciation, thank you! Lynda 12/2018
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This was my first time sending out gifts to my customers. I have to say I was a bit nervous that they might not be well received. Ha! Not the case by any means. They were LOVED! Great job A Basket Case. You made it so easy for me. Gurpreet H 12/18
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This was our 5th year ordering gift baskets for our clients. Each year we get so many exclamations of delight from them. Thanks again for making these so special. We'll be back! Joanne B. 12/2018
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Thank you so much. Great service! Happy Holidays!! Denise 12/18
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I have ordered from Terry several times over the years...and have always received rave reviews from my clients!!! Wonderful service!!The very BEST company! Cheryl M. 12/2018
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I needed 12 "manly crates” to take out to the oil field for my husband’s Christmas party - Terry was so fabulous!! These crates went above and beyond! Each crate was filled to the brim with creative snacks, gadgets and booze (wine, craft beer, don julio, etc). Loved working with Terry - such beautiful designs! Jen K. 11/2018
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The chocolate themed gifts we ordered for our admin people were so well received. We loved the variety. Yummy Yummy Yummy! Great service from A Basket Case! Mel 10/2018
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The gifts we ordered for our annual sales meeting were a huge delight for the attendees. Everyone was so pumped and excited to open them up and sample the goodies inside. It really got everyones attention and started the the meeting with a real positive vibe. Thanks for making them look so special! Marjorie 09/18
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I wanted to personally thank you for working with me to create a gift for my special little nephew who has gone through so much in his little life. The sheer delight and excitement he got from your gift creation was amazing. Thank you soooo much. Brianna - June 2018
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Thanks so much for your service. My son received his basket and said it was lovely, with many yummy treats. It meant a lot to me having you help me get this figured out. With our son in Calgary and working over the holidays, and us in Ontario; well it was so nice to know that he received something over the holidays. Again, thank you for your excellent service. I hope you have a successful and healthy New Year. Sincerely yours, Catherine R. Dec 30/17
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I decided to do something different this year for my biggest clients by picking out something special on Amazon and have it delivered to them to arrive before the Christmas break. I thought I was being proactive and placed my order in November. I got a notification from them telling me 4 days before Christmas that what I ordered was sold out! Now What! I contacted you guys at A Basket Case and you put together two large impressive gifts and had them shipped out of town the same day. Greatly appreciated! I will be supporting you guys, a local business, again. Thanks for the help and great service. M. US Meat Inspections 12-2017
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As a senior who is not very good with technology and the internet, I wanted to tell you that I found your website so easy to order from. It makes my life so much easier when I need to send my family and friends gifts. I looked at ever so many different gift basket websites and yours had the most and the best looking gifts for sure. I am spreading the word! I am telling all my senior friends how easy it was to order from you. They will love it! Thank you for spending the time talking with me at such a busy time right before Christmas. Patricia 12-2017
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Hi Terry – a HUGE thank you for the baskets – they are just what we wanted – thank you so much for your patience and help getting these out to our clients – I’m sure they will love them! We’ll be back next year for sure …. But with a bit more notice! Have a great Christmas! J CivicWorks 2017☺
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Good afternoon, My apologies for not writing this sooner!

Thank you on behalf of the Management and Staff of Alberta One-Call for the absolutely beautiful and tasteful (don’t forget tasty too) boxes we gave out for our annual anniversary ceremony last Friday!!! Everyone was very happy to have these boxes sitting next to them on their desks in fact a lot of them have kept the empty boxes! They just tied the ribbon around them again and are using them as a spring/Easter decoration….

Thank you again - GJ 04/12/17
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We just received an adorable baby gift from our friends that was made from your company. I wanted to express how impressed I was that you wrapped up a special little gift for my three year old so that he was feeling included in this very special time. He was so excited to get something just for him! Verity D. 01/20/17
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Good afternoon, I haven’t had a chance to tell you but, the gift boxes were a great success! I still have employees thanking me for them! Thank you Terry for making me look good! - Gloria 03/2016
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Great feedback on the gifts! Thanks - Gord @ Kinetic System
Dec 2015
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We just discovered your company. We needed to send somethingto our friends who just lost a loved one. It was the perfect thingfor them. Treats and nibbles for all their family and drop in guests. I'm saying "good-bye to flowers". This was so much more appreciated by every member in that family. - Jackson, Oct 2015
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I'm away in Japan working right now and it meant so much to me when my family called all excited about the gift you had put together for them. They were thrilled. To be honest, I was a bit nervous as I had not ordered from you before and had a not-so-good experience before. The person I dealt with was so helpful. It was just so easy. Many thanks! - Jonathan, Sept 2015
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Well put together website, fantastic baskets, reasonable prices and fast delivery, outstanding Customer Service! I would recommend to others! Thanks - Debra April 2015
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Just wanted to let you know how impressed our customers were on receipt of your Christmas gift baskets! Thank you for sending out to both Calgary and Nanaimo on such short notice. We will absolutely order from you again! - FTF Inspections Ltd. Dec 2014
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I cannot thank you enough for the wonderful customer service and delivery of our Basket to MedWest. Larry absolutely loved it and when he called yesterday the excitement and pleasure were evident in his voice. Thank you so much. I have put you in my file for next year's basket and all other ideas. Many blessings and Merry Christmas. Penelope Dec. 2014
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I would like to take this opportunity to share with you the response I received from the basket you sent to our son. He was very impressed with the gift basket said all the goodies were awesome. He was happy that the he can reuse the bucket to house?cold beers in the future! I would like to thank you very much for providing such a high quality product. Carolyn G. - Dec. 2014

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When you told me that my son would love the cookies in your assorted cookie gift I was a bit unsure. I agreed to give them a try. He LOVED them! What a perfect guy gift. I'm so happy that I took your advice. Thank you! - Naomi
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We wanted to let you know that all of our clients have been very pleased with these baskets over the years we have ordered from you. They love the personal touches you add as well. Thanks for doing such a great job. - Virginia @ Wealthco.
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I thought that you might like to have some positive feedback from the order we just received as people are generally short with the compliments. We were delighted with the presentation of the gifts we received. Your recommendation turned out better than we had imagined. Thanks again for another year of great gifts. - N. at Cenovus.
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Thank you so much for delivering the basket today! and that - in spite of my not checking to ensure all details were included. You put a big smile on a lovely lady's face! I can always count on you to make things happen! Thank you again! - Wendy
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Thank you A Basket Case for your wonderful suggestions and ideas to put together a gift for a very challenging client. It was very well received! - Debra
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Wow! That was all they could say! The reunion was such a success and all of the attendee gifts were perfect. It really dressed up the affair. I can hardly wait until next years event to do it all over again. Thanks! - Lynda
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Just a quick note to let you know how pleased were were with your services. The gifts arrived on time and looked great. We will be passing on our recommendations of your services for sure. Thank you so much.
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Chosen again for the 2012 Consumers Choice Award for overall excellence in Business and Customer Service in the gift basket category
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Jack & I received a congratulatory gift basket when our son was born from his company. It was adorable. I loved all the little what-knots that you included, especially the incredible Bum ointment. Wow! What a great product. I'll be sending one of those gifts to my friend who is due next month. She'll love it. - Olivia
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Ola from Mexico! I forgot to thank you the first time I ordered one of your gift baskets for my family in Canada. This time I want to let you know that everyone loved the gift for the second time around. You had something for everyone...even a little spicy salsa! Gracious, Julio, Mexico DF 2011.
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When we learned of Kates' illness we wanted to do something to lift her spirits. Your suggestions were the perfect solution. It really did help to sooth her and put her in a different head space. We wanted to say thanks. Marv & Karen V 2011
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When my dad called us last night, he was beside himself. He was so impressed with the gift basket that we ordered for his birthday, that I just had to send a note to let you know. He went on and on about all of the lovely treats that were included. He said it was brilliant. He loved every single item that was in it. I have to be honest, my family was a little worried, because we had never ordered a gift like this before and being in the UK we were concerned about what it would be like. He asked me to use your services again for his next birthday. Said he could hardly wait to see what would come next! The McFadden Family
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Chelsea was so down and sad after having to spend a few days in the hospital and miss her friends birthday party. All that changed when she got the gift you sent to her!? Her little face lit right up when the nurse brought in your colorful gift! She was so excited to try out all the fun activities you included in the gift. The princess tiara was a huge hit! What a way to brighten up a five year old. Erin C.
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My best friend passed on just a few weeks ago and I ordered a sympathy gift to send to her families home from your company. I wanted something other than flowers that wilt and die, just as my dear friend did. I wanted something that her family could feel good about. Something to celebrate and remember all the joy and love she so easily gave to all she knew. Her family was ever so grateful and really appreciated the fact that they could open the gift and let everyone share it. Thanks so much for the great ideas, suggestions and the way the gift was beautifully put together. Chae-Lynn
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We ordered a get well gift for a friend who was recovering in the hospital. When they received your thoughtful well planned out gift...well this made their day. They loved the goodies to help pass the time. Great Stuff - Lois
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I wanted to send a quick note to say "Thank You" for the second time around. I have just delivered my second baby and received from my employer a second baby gift from your company. I am delighted once again to receive it. I love all the goodies you have included. The books are wonderful. My first child has been unable to part with the cuddly blanket you included and I have to say that it is looking rather old and tattered. She has seen the new one you included for her new baby brother. Now she wants a new one too! I will be calling you soon to see if this is possible. Thanks again! Amanda
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Aloha from the Big Island! Just a quick note to let you know that our family called us after receiving their gift to say how thrilled they were with it. They had so much fun trying all the goodies. It was good piece of mind for us to know that you did everything you said you would. It is hard being away from your family during the holiday season but this really helped! Mahalo 2009
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I just wanted to say how impressed I am that my gift basket was delivered so promptly. I got a call from my grandmother last night saying that it had arrived. She couldn't remember everything that was in it 'cause it was so full. Thank you for once again going above and beyond what is expected. Kim 2009
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If you could have seen the look on Morgans face when she got her gift at the hospital, it was great. I just happened to be there when the nurses brought it in to her. She just lit up. She had so much fun with all the girlie things and the treats too! What a perfect idea for a five year old. Thanks again for all the help. Trish
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I wanted to let you know how helpful you were with the ideas and preparing the gift for my husband. As you discovered, he is a little hard to please! You had some great suggestions and when the gift arrived, I knew it was a winner! You have made his stay at the hospital so much easier. Thank you very very much. B. Morgan
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Greetings from Australia! Just a note to say my Sister called me when she got her gift. She was so excited. Her boys had tons of fun with the game! Being away from my family for such a long time is hard but you really helped out. Thank you. - Brett
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All of the baskets were nicely done and extremely well received. The two pink gift boxes were quite beautiful as well. The staff were thrilled! Thanks so much for a great job and prompt service. AdFarm
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We just wanted to say how successful the gift baskets were at our party. All the staff were so excited when they heard that we were going to be using your gifts again this year for the door prizes. You made such an effort to mix it up and provide exciting gifts for each and everyone of them.? We will be doing this again next time! - ING
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We are so impressed with the effort your company made in meeting our needs and making the gifts baskets so beautiful. Your company really does make Us Look Great! Our customers told us so! Thank you so very much. Brianna M.
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Talk about saving the bacon! Well as you well know, my boss left it to the last second to make up his mind. Finally he gives me the go ahead to call and place our order with you. Only two days left before Christmas and I am thinking there is no way you will be able to get this done. You came through! You took the time to discuss our needs, even though I knew your phones were going crazy. I am so appreciative. You did it and you did it well. Bravo! - Lorraine
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I`m so happy I chose you guys for this occasion. I`m so pleased with EVERYTHING !
Even though I am in another country, I felt very confident in your services and it made me trust your company by receiving a personalized response from you.
Thank you very much! God bless you. Best regards from Guatemala
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I have been away in the Middle East working now for some time and I really miss home. It is so hard during the holiday season to be away from your family and I really wanted to send something special to them to let them know know much I love and miss them.? Your gift was so well received! My mom cried when she got it. Your little extra touches were perfect. Thank you very much. Penny R.
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On behalf of our company, I just wanted to thank you very much for all your hard work to get our baskets made, and out so quickly. We really appreciate it! We have heard so very many kind things from the recipients of the baskets you made for our corporation. Warm regards, Alanna
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I just wanted to drop a line to let you know what a great response we are getting from the people who have received the cookie tower gifts we have decided to order from your company. What a unique idea. It seems we have found the perfect gift for just about any situation we need to give a gift for. Who doesn't like to eat cookies! They are sooo delicious! Shelby
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Your website has made my task a lot easier! Someone in the office received a basket from a client that was purchased from your company and I was thoroughly impressed with the items contained in the basket plus the presentation of it. I immediately went to your website and liked what I saw. Thank you so much for all of your help. You have made our companies gift giving so easy. I will make sure your name is in our companies contact list for future gift giving needs. Merry Christmas to you and your staff and Best Wishes in 2008! Marion C.
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I heard the baskets looked amazing! Thanks for getting those delivered to us on time, that really saved me a lot of stress. Thanks for keeping me in the loop of the status of our order as well. I will definitely be using A Basket Case again, both for business and personal needs. I can't thank you enough Terry for all your hard work and for accommodating me so quickly and efficiently. Happy Holidays! Jen
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You are right! You do make us look great! We are so delighted with the gifts you produce and our clients tell us so. Thank you, thank you, thank you! All the best to you in 2008! Nancy
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You guys did it again! Thank you for another year of fantastic service. All of our staff and clients loved the gifts you prepared for them. They were so excited to hear that we were going ahead with our pre-holiday gift giving again this year. It is such a nice way to finish up the last work week before the Holidays. Merry Christmas to all. Michael
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I sent a cookie basket for my grandfather's 90th birthday in June. It is now late September and they are still talking about it. The cookies tasted great and the canister is on display in the kitchen. Thank you.
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I wanted to thank you so much for the basket you did up for our friend Lori. She had only wonderful things to say about it & was not sure which of the super treats she would break into first! I will definitely make sure that you are high on my list for "repeat visiting!" The others involved at our company are very impressed! I have shared your website with all! - Pat
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Dear Creator of Baskets,
I recently ordered a basket from you for a delivery in Calgary. We live in Niagara Falls Ontario and our brother-in-law passed away in Calgary. We did not wish to send flowers and were really unsure as to what options would be available to us. We tried on the internet to find an appropriate basket or gift to send to the family. It took several hours of surfing florists, and fruit basket options before we decided to check out Calgary business. We are so glad we did! Once we found your website , we knew that you provided the service we were looking for. We received a call from our sister Yvonne today. She was just "blown away" by the generous basket you delivered to her. It was definitely not your run of the mill fruit basket. She and her children are very pleased with the collection of treats, snacks, teas and other items you provided. My husband and I are ever so grateful that we were able to send such a useful and yet caring package to the family at this sad time. We really appreciate the time and effort you took to create the basket. Thank you also for the prompt delivery. We will definitely look to you for future occasions. You certainly give me confidence in ordering through the internet. Sincerely Peter and Jennifer B.
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Hi – just wanted to let you folks know that the delivery of the ‘Video Nite’ gift basket to Blackfoot Cycle on Friday was my most successful birthday gift YET. He loved everything in the basket – a rarity for a picky kind of guy. Not only did my friend love the basket, apparently there were enough goodies to share with the entire Service Department. Of course, they are all wondering who ‘Fluffy’ is …. Thanks again for the great service, and obviously – you know how to pick your snacks! I will undoubtably use your service again. Anne
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Please send accolades on the excellent service to all involved - definitely a service I'll recommend to others.
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I wanted to pass this along to you, A Basket Case ... I have ordered many times and I just love your creations. I have developed such trust in your product and service.? Thank you! Arlene - Unified Systems Group
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Hi Terry,
The baskets arrived on Monday. They are absolutely beautiful, as always--thank you so much! Tricia Actuarial Analyst ING Insurance Company of Canada
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My many thanks to you A Basket Case for providing wonderful companion gifts to our PGCA 2000 Annual Conference. The "Taste of Alberta” contents attractive packaging were very appealing to both the female & the male recipients. Delightful comments were made throughout the conference. The hosting hotel, The Westin, told me I had made the right choice in choosing A Basket Case to provide our gifts. I would not hesitate to recommend your company to someone looking for a unique gift idea. Thanks again! Rita Guest, Manager of Member Services - Propane Gas Association Group
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We were very pleased with the gifts we ordered. A number of co-workers asked where we had ordered them. My supervisor thanked me for discovering your company! Thanks again for your fabulous assistance. I hope it generates a lot of business for you—you deserve it! Elaine at Trans Canada Pipeline –
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Recently, we had the miss-fortune to injure a player during the course of one of our company-sponsored golf tournaments. The player was one of our best customers. You can forget about a large cash settlement in an instance like this. We sent a gift basket…or more specifically, an army helmet cleverly stocked with all the ammunition required by any golfer who is forced to golf with our staff members! The helmet provided the head protection, the water pistol to fend off the attackers, toy grenades to ward off the enemy, binoculars to spot them, and a radio to call for help, just in case. Our customer was thrilled and still keeps gun, grenade, helmet & other paraphernalia from the gift on her desk. She’s still laughing and she is still sending us business.
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This is not the first time that creativity, ingenuity & excellent customer service ethics of A Basket Case have helped us in recognizing special events for our clients. Our customers comment on the clever & original things that are included in the gifts. I know that I can count on A Basket Case to provide unique & high quality corporate gifts. I know I don’t need to shop around. I just call Terry. Many thanks for your excellent service. We are so glad we discovered you! - S. Meikle, Gibson Petroleum –
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We have received many gift baskets through the years but yours was undoubtedly the best ever! It had so many unique items that we just loved. I have lots of family in your area & would like to use your services for special gift giving needs. Thank you so much.- F. Spackman – Port Washington, N.Y.
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Just a quick note to say what a wonderful gift we received from your company. Lots of great treats inside. GREAT JOB !! Dr. Dan Goldstein & Staff
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Terry… Thank you so much for all your help & great ideas. Looking forward to buying more gifts from you soon Thanks again! Cheryl at Rahal Warren & Chugh
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Everybody loved their gift. Thanks for doing such a great job! - Shona at FRASER MILNER CASGRAINLLP
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Excellent ... thank you.
We truly appreciate the quality and efficiency of A Basket Case.
Kelley Dorn at The Calgary Exhibition & Stampede
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Hi Terry, Nucleus Information Service Inc. has been using A Basket Case for the past 4 years and have always been extremely pleased with the product and presentation. The baskets are beautifully arranged, thoughtfully filled and are always a huge hit with our clients and staff members. We look forward to long relationship with your organization and always enjoy seeing the new products you come out with from year to year. Best regards, Cheryl McDonald
Chief Operations Officer
Nucleus Information Service Inc.
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Thank you once again for all your efforts. Your gifts helped to make our convention a great success. You made US look good! - Randi, CRHA
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