* Orders received after 10:00 am will be delivered on next business day unless a Rush delivery service is indicated when filling out the order form under the special instructions. If there are special instructions you need to give to us, you can enter that information in the "Special Instruction" text box below your gift choice.
* Gift prices do not include delivery or applicable taxes. Charges are as follows:Central Calgary delivered within 7 hrs or during business hours - $14.00
Calgary:Orders will be delivered in Calgary within a 24 hrs or less from the time of receipt by a courier during regular business hours, Monday - Friday. Please allow enough time when ordering, so that, your gift will arrive when you want it to be there.
Out of Calgary Delivery: UPS, Purolator or Canpar ground service will be used for all shipments. Please include the recipients phone number so that if there is a delivery issue such as they have moved or it is wrong. If you do not include the phone number, the courier has no choice but to return it to us. This will result in you being charged for the return delivery back to us. Sometimes it takes these courier services a week or more to return the gift back to us. You will then be contacted and asked what to do with the gift. For incorrect and wrong delivery addresses, these couriers send us an extra charge and therefore, we have to pass this on so please take care to provide correct information.
Alberta: One to two business days.
B.C. - Sask.: Two to four business days
Man., Ont., Que., N.W.T.: Four to six business days.
Eastern Provinces: Six to eight business days.
U.S.A.: Five to 10 business days.
(This schedule may change due to weather conditions or peak seasons)Europe: Due to FDA regulations, we no longer offer delivery outside of Canada or United States.
Christmas Holiday Delivery: Place your orders as early as possible. Please call for holiday delivery information.
Next Business Day UPS Express Air: Available to most major centers. Orders must be placed by 10:00 AM for next day service. For pricing information please call or email
Note: Glass is not insurable against breakage with transport companies. We will package all orders properly to insure safe shipping but cannot guarantee against glass breakage.
If your gift basket merchandise arrives damaged, we will be happy to either replace it or credit the purchaser. For out of town deliveries, please inspect outer boxes and packaging for damages before signing a delivery slip. Note any damages on the delivery slip upon receipt. Please contact us within 24 hours of delivery & we will make the necessary arrangements. Retain all of the items or products in the gift plus all shipping materials. Please note that glass items are not guaranteed against breakage by any transportation company. We will do our absolute best in taking care, in our packaging methods to prevent possible breakage of glass. If a glass item is damaged in the shipping process, we are unable to refund the cost of the glass item due to the shipping and transport rules set out by third party services. Perishable gifts are not returnable due to health and safety concerns. The recipient may exchange any other kind of non-food gifts. The recipient must send the return to our office in the original packaging material that it was shipped in. A refund will only be given to the purchaser. Customized non-food gift returns that are undamaged will be subject to approval by A Basket Case & will result in a restocking or handling fee. Food gifts that have been altered or opened are not refundable due to health safety reasons. Custom food gifts that are not shown as a regular stocked item are classified as custom and are not refundable unless deemed acceptable by A Basket Case and are subject to a re-stocking and or handling fee. Shipping fees & delivery costs are not refundable.
We reserve the right to make a substitution when stock items in a gift are sold out or temporarily unavailable. The change will be made at the same value or greater than the original item. Quality will not be compromised.